I've never been the best behaviour manager. I've been on courses and read the books, but somehow in the classroom it doesn't come easily to me. I really need some advice please, and feel too ashamed and embarrassed to talk to anyone at school. I feel I should have this sorted by now after teaching for 5 years. What I struggle with is when no-one in the class is listening to me. I feel so helpless. The second I address one pupil, who will stop talking, someone else starts up, or I get "but he's talking too" and so on. I can't get around all 25 pupils individually to ask them to be quiet. I just feel so lost. I follows the school's behaviour management policy, but somehow, I think I'm doing it wrong. If I exit pupils after their series of warnings, I get challenged about why. No one else gets challenged. I don't exit *****-nilly, and it's almost always pupils who are exited regularly elsewhere in school. My year 8s at the moment are the hardest class. A number of the boys are in a gang together outside school and play up for each others' approval. Then there are boys who want to be liked by the gang and they play up. I've hardly been able to teach them anything because of the appalling behaviour. Yet if someone else walks in the room, they sit down, shut up and I look like a fool. My school's idea of support is meetings and observations, none of which do anything other than make me feel like a failure. Please help me.