I'm a TA who also works lunchtimes as a supervisor in a primary school. During a lunchtime earlier this week a fellow lunchtime supervisor brought in a girl from my Y2 class who had got a lump of sticky dough stuck in her hair. It wouldn't come out, and the girl was in great distress. My colleague and I decided between the two of us that we had to cut off the section of hair, to which the girl fully consented. The section was about the size and thickness of my little finger. It was obvious, because it was at the front of the girl's head rather than at the back. This action made the girl happy for the rest of the day. Knowing her class, I was also aware that if we had left the clot in, the boys would have made rude comments about her, increasing her already considerable degree of distress. I consider this common sense classroom management. It was all done on the playground, in full view. Both the class teacher and the head teacher, however, went ballistic when they found out, saying I had "scalped" the child. The following day the child's parent wanted to have me charged with "criminal assault", a course of action with which the head teacher fully agrees. I have been humiliatingly bawled out (that's no exaggeration) in front of all the other teachers and my job threatened for doing something that I considered would alleviate a pressing - and worsening - situation. Last week, a child was in some pain in the playground because, in attempting to put sunscreen on her face, she had got it in her eye. I got a tissue and was helping her wipe it out when the teacher saw me and yelled at me to stop, telling me I shouldn't touch the children. If I hadn't done so, the child's eye might have been damaged. Apparently that didn't matter. I feel as if I were living in some kind of parallel Orwellian world where common sense is criminal, where it is the job of teaching staff not to help the children in their care no matter what their need, and where parents launch prosecutions against staff who try to do so. All the teaching staff are on the head's and parent's side. Who's wrong here? Am I going barmy?