A groups of parents at my son's primary school have written formal letters of complaint to the Governors, for the attention of the Chair and the whole Board of Governors. They are about the way the Chair and the Head handled a recent vote on school uniform, and also about a public blog the Chair of Governors wrote in relation to this, calling the parents who disagreed with her "School bullies". We are complaining about the Chair and the Head as part of the school's formal complaint's process, in the hope of resolving this matter at a school level before taking it the the DfE. We have all now had letters from the Head in response to our letters, but have heard nothing from the Governors, although our letters were clearly addressed to the Governors. The letters say more or less that he does not accept our complaints and that this is the end of the matter. I even emailed one of the Governors, who said she would reply to me but the Head replied. We are not satisfied that our complaints have been dealt with properly. Where do we go now? Surely the Head shouldn't be answering letters addressed to the Governors? Thanks for any advice or suggestions.