Dear Clare, I have had a parent make a formal complaint to the governors, claiming I was rude to her and her daughter, threatened them ,and lied on the records. There are no idependant witnesses. I have already been investigated by the goverors, once by an individual, and once by a panel, and they found there was no evidence. This mother is intending to take it further, to the department of education. She says she was disadvantaged during the governors inquiery as she is no good at paperwork, and that it is not her problem that there are no witnesses, just her and her daughter. What is likely to happen next? My paperwork and record keeping is very good, and this certainly helped me,surely that should be taken into account?