We just had our direct debit wait a minute raised by more than 5 times - it is a company that has cash flow problems. We could not get through on the phone. So we have cancelled the direct debit as we are in credit anyway. If that company goes bust we would be lending them nearly £700 and although I believe we would get this back eventually I just don't want to be lending them my money. What a load of rubbish the privatization of energy has turned out to be. You do know that it is a futures market don't you? Companies bid just before they need it and the price fluctuates according to usage and availability. It's a scam actually. You and I do not know what electricity actually costs anymore.