I have a member of support staff who always uses the term 'wheres that to' when asking where something is. For sometime now I have modeled back what I consider to be the correct sentence formation ' Where is the ... ' but to no avail. Today I bit the bullet and said 'that you are using incorrect grammar'. I do have a history with this member of staff so I was expecting a retaliatory remark. It came back in the form of the staff member telling another that she doesn't listen to anything I say. ! Within 10 minutes I apologised to the member of staff if in that I had not meant to cause embarrasment, but advised that I had done this as we should model the correct use of language to the children in our care ( 2-4 year olds). I apologised to get things back on track and recieved no acknowledgement of my apology. The memer of staff does have low literacy levels and I have done nothing to boost her confidence today in respect of this. I'm not perfect, I get my words muddled now and then but take on board criticisms when I recieve them as a way to improve or change. Tell me your views. How would you have addressed this situation ?