How do I feel about those who rush through "meetings" without consultation; then pick up the pieces weeks later because they've failed to listen (presumably whilst imagining pencils)? I feel they might as well have written a dictat in an e-mail. How do I feel about those who complain about too-long e-mails? (i) you should try working with lawyers; (ii) you should try working with e-mails outside the constraints of some book you read; (iii) [most common] you are clearly insufficiently literate to read them fast - removing key points. Why *are* you in leadership?