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Computer Advice for the Chronically Impaired....

Discussion in 'Personal' started by fantastischfish, Nov 20, 2011.

  1. fantastischfish

    fantastischfish Established commenter

    Can anyone help me, please?
    I bought a new laptop yesterday and have sat down today to start it all up, install Office, Anti-virus etc.
    I've pressed the power button and the computer has commenced the setup/start up, whatever is the correct term, BUT it has now frozen on a black screen with a box that says, "Windows could not complete the installation. To install Windows on this computer, restart the installation". Clicking 'OK' to this restarts the laptop, but the same occurs.
    I thought the laptop came with Windows installed and all i had to do was switch it on and follow the start up instructions.
    Is this a fault, or is there something I'm supposed to do?
    Help appreciated xxxx
  2. Take it back!!
    It doesn't matter what the problem actually is - it should start up first time.
    Someone has made an error. So give it back to them with a stern look!
  3. fantastischfish

    fantastischfish Established commenter

    Damn! This requires leaving the house again. Euuurgggh!

    Thanks for the advice.

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