Thanks Alenga. Honestly, I have done all you say with her before. I shall nod, shift, etc AGAIN. I never lose it - never, ever in my job. And I am very solution orientated. She unfortunately, is not! She is prestige orientated and likes to have her name everywhere as the person doing things. She will be disappointed. I am withdrawing 2 areas of responsibility from her and leaving her with one. If she cannot cope with ONE, she is off the team.