I raised a child protection issue with my daughter's school last weekend after serious issues transpired. Monday morning I had a reply and it was passed onto vice principal responsible for student welfare. I heard nothing, by Thursday I asked for a progress update and it was repeated that it had been passed on. I then emailed the vice principal directly (took some time to get his email address confirmed). He replied later that day (Friday) saying he had a conversation and everything had been denied but there was to be some follow up at lunch time and he would let me know if there were any further developments. In this email he mentioned police involvement may be necessary, therefore accepting the seriousness of the issue. I have heard nothing further. I am left going into the weekend with no progress, and actually in a situation where I am going to have to interrogate my daughter further to ensure she is telling the truth. No-one at school has spoken to her about the incident. I feel very disappointed and I am looking for views on whether this is reasonable. Would you expect this to dealt with more quickly? I only had a response after 5 days after I followed up and asked for an update. Should the school not have been more pro-active. Sorry if this is the wrong place to post - I couldn't find anywhere more relevant. SLT perspectives on how it should be handled would be really useful in terms of how I approach the school next. What should I do? Thank you in advance.