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changing password

Discussion in 'Welcome lounge and forum help' started by ScotSEN, Sep 3, 2010.

  1. ScotSEN

    ScotSEN Senior commenter

    I have followed the instructions in my email but just can't change my password! AGGGGG any suggestions?

  2. Hi
    To change your password take the following steps:
    1 Login here www.tes.co.uk
    2. Click on your username at the top.
    3. Click 'Account' or go straight to this link https://www.tes.co.uk/myAccountSettings.aspx?navcode=496
    4. Click change account details
    5. In the password box, delete the contents and type your new chosen password
    6. You must also complete all the other fields on the account page such as your first and last names, location and postcode. This information will remain private but are now required to update your account.
    7. Scroll down and click Save.
    If you still can't get it to work, drop us an email at help@tes.co.uk and we'll change it for you and investigate what's wrong.
  3. When I go onto the above link there is NO place to change your account details - yet again!!! I have been trying to do this for days now!!! All that comes up is the login box. This is really trying my patience and using up mu non-contacts at a rate of knots and I don't have many & tons of marking as an English teacher!!!
  4. You must be logged in to be able to amend your account but if you already are when this happens, this could be an issue with your browser. Could you please try Firefox if you haven't already? Thanks.

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