I've tutored the odd child for most of my teaching career but this year have started advertising and treating it as more of a business. I have had to turn people away over the year and am starting to get frustrated at the number of people who have cancelled an hour or two prior to the lesson or effectively not turned up for a session. One of the last sessions I turned up at the pupils home, phoned after getting no answer to my knocking and was told "Oh sorry, we are on holiday in Wales this week!" When I start advertising again next year I'm hoping to have some sort of cancellation policy in place. What do people do in terms of cancellation policies? I generally give people 2 weeks notice if I am unavailable for a session and have cancelled exactly one lesson all year due to illness. I'm looking for something that is fair to both parties but without being more than a paragraph long as I don't want them to have to engage a lawyer prior to signing my contract. Have you found that some clients are hesitant to accept things such as contracts and/or cancellation policies?