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BTEC first Business SOW customer service

Discussion in 'Business studies' started by cb700, Dec 14, 2007.

  1. cb700

    cb700 New commenter

    Hi guys
    Im going to be teaching BTEC first customer service in Jan in a new job!
    Has anyone got any resources or scheme of work on this unit or a suitable text book?
  2. cb700

    cb700 New commenter

  3. tiz



    The best book is:

    BTEC First Business by Carol Carysforth & Mike Neild.

    I have a SOW at school that I can email if you require?

    Thanks Tiz
  4. cb700

    cb700 New commenter

    Just ordered the book!
    It would be great thanks; if i could have a look at SOW i am starting in a new job in jan and they are currently half way though this unit with no SOW!!
    Thank you
  5. badgerbunny

    badgerbunny New commenter

    Hi Tiz,

    If you could email me that scheme of work I'd be forever in your debt!

    If you need any resources or anything else BETC related as a trade off I'll happily send them!

  6. Hi Tiz
    I am teaching BTEC too for the first time ever in Sept, please could you email me the SOW too... Cheeky I know, but I am so lost with the new course!!

  7. jit

    jit New commenter

  8. i am starting it also in the new year, would i be able to have a copy please tiz, ill send and swop any resources for unit 1 and 2 that you need.
  9. RKM


  10. johnblack

    johnblack New commenter


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