I have specific arrangements with agents, not to give me same day bookings, so when I got a call last night to go to a job, I was pleased. I was then told, although the job was confirmed, they still had to ring the school again. (why?) It was already 5 pm and they had left messages which were unanswered. I was then told by the agent, they would ring me back in 20 mins, This did not happen, as promised, so their office closed and I was left unsure if I was really going today. This morning I phoned them ( they should have phoned me first!) at 7.15 and the result was that the school had covered it internally (as they do!) I was hastily fobbed off by the agent, who's excuse about yesterday was that during the negotiations with the school, she was called away to a 'safeguarding issue'. What got me was that the job was not really confirmed when she said it was and then I am told she is not a miracle maker for not getting back to me with an answer sooner. Why oh why are there no more professiojnal standards; no apologies, just empty promises of returned calls, and deceit at times from very large organisations. The job was probably covered last night, but communication had broken down. All it would have taken was some honesty from the agent to phone me in the evening and say that it was not properly confrmed. You had anything similiar?