I tried to access my 'bethannie' hotmail account this afternoon. I haven't used it for a few days and thought I'd check on it. I can't access it. Apparantly it has been blocked - someone has been using the account to send spam or in some way abuse the system (according to the on screen message purporting to come from Hotmail). The screen message said that I can be sent a code to unblock the account...if I send them my phonenumber. I don't have a phone! There was a second option, to give a second e-mail address for the code to be sent there. Fine, I have a 'dummy'e-mail for emergencies, I typed in that. I was then presented with a page of security questions...what was my password for the 'bethannie' account....and my 'secret' question...and i need to tell them some of the e-mail headers I've sent and recieved....and then they wanted to know the names and e-mail addresses of about three people who have e-mailed me on this account. Now, I was reluctant to give this info! Can someone enlighten me....is this an elaborate scam?...Why would Hotmail need all this?...I'm confused! ....And a tad bothered if someone has totally messed up the account - HOW! I'm the only one using this laptop, and the only person with the password to the account. As it is, I can just open up a new account and abandon this one. Family use my account in my RL name - which is so far not blocked!