I just wanted to know that in general, what do Head of Departments do when a long term supply English teacher is meant to be covering and the behaviour is consistently awful. I have had this problem in a couple of schools, I follow the behaviour policy but it doesn't work and I seem to go around in circles. I have in one or two schools let the head of department know, but when they come to observe it isn't in a supportive capacity. I have been undermined instead on two occasions that I recall. This upset me a great deal and really knocked my confidence as I working extra-long hours, and taking home all the marking and attending all the meetings etc. What happens when the behaviour isn't working and you are meant to show good teaching? I have been on behaviour management courses once or twice and I am told to be firm and follow the school policies. However, this often isn't enough. Any suggestions?? I am constantly hearing that it is hard finding English teachers for long term cover. I am not surprised that they are hard to find as my experience has been so horrible so far.