I'm forever telling my pupils about the dangers of failing to save regularly or take back ups. Seems like I should have informed by hosting provider as well (and myself). I use a well respected company (name sounds like a form of Buddism) with a commercial obligation in writing that states they take daily, weekly and six monthly backups and store remotely on tapes etc but still my entire webspace data has been lost. I've got all the raw files on scattered about various hard drives. However the data was used by our VLE (hosted by Google) which has around 630 pages, built up over the last four years and a good proportion of the pages have links to the lost data files. There's also an interactive database application that took ages to configure and contains two years worth of online homeworks the kids should use for revision. It will takes weeks of work to reinstate what can be retrieved. It's set me thinking about backing up Google Apps. At the moment I pass the buck and tell users to take their own local backups - does any one have first hand experience of a reliable system for taking local backups of an entire domain (Docs, Gmail and Sites). The Apps market place has a few options but when scaled up to cover all users the cost is in the thousands per annum. One solution is free, but the reviews say it fails entirely if any filename contains a space ! Our admin system for pop3 email has over a hundred accounts with a different host (also a well known and commercially obligated provider). I tried enquiring about backing up the DNS and email settings and was staggered to find this is not and "cannot" be done. I dread to think the chaos that would be caused if those settings were lost. I've now taken screenshots of all the setting I can think of. To find that well known commercial web hosts can have such inadequate systems and procedures is a real wake up call to me. Please learn from anothers mistake and make sure you have your own local backup of anything you hold dear, and don't rely on other peoples assurances.