Does anyone here operate an attendance policy? In my T&Cs, I state that students are asked to attend every week during term time. I allow one cancellation per half term at no charge, provided that no more than four lessons overall are cancelled during an academic year. I always use the word 'cancelled' when a lesson is missed for whatever reason. I attach the LA's published term dates, but am usually willing to negotiate if a student goes to school in another LA. I am also willing to be flexible, depending on the reasons for cancellation. My problem is, although parents of my state school students seem quite happy with this, not so the parents of my independent school students, who don't want to keep to the LA dates because their schools have longer holidays, and so they want their children to have correspondingly fewer lessons with me over the term - often because they are going away on holiday! I don't want to operate a two-tier system, especially when money can't be that much of a big deal if these families are off on holiday every chance they can get, but at present I am not so fully booked that I can afford to turn otherwise good students away. Has anyone else encountered this situation and how do you address it? Suggestions welcome!