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ATOS - anyone else had issues with them?

Discussion in 'Personal' started by kentishlass, Mar 14, 2012.


  1. I have found my dealings with ATOS in 2 different LEAs to be most unhelpful.
    The
    pre-employment questionnaire does not make enough allowances for
    answers to vary from the prescribed answer options meaning you have to
    answer yes or no. For example 1 question asks if you suffer from or have
    ever suffered from migraines. I had to answer 'yes' despite not having
    had 1 for over 20 years. Needless to say this meant I had to have a
    pre-employment discussion with an ATOS person. When asked to descibe my
    last migraine I had to say I couldn't remember much about it. The ATOS
    person then asked why I'd answered yes so he clearly did not have a copy
    of the questions from the online questionnaire in front of him
    otherwise he would have realised that was the only option I had in order
    to answer honestly.
    The ATOS people I have spoken to do not
    appear to have a good level of knowledge and understanding of medical
    conditions. One even tried to override medical advice I'd received frorm
    my GP.
    Too many ATOS appointments are done over the phone. You
    can say anything over the phone but some illnesses and medical
    conditions require face to face discussions e.g. depression.
    What experiences have other people had that you are willing to share please?
     

  2. I have found my dealings with ATOS in 2 different LEAs to be most unhelpful.
    The
    pre-employment questionnaire does not make enough allowances for
    answers to vary from the prescribed answer options meaning you have to
    answer yes or no. For example 1 question asks if you suffer from or have
    ever suffered from migraines. I had to answer 'yes' despite not having
    had 1 for over 20 years. Needless to say this meant I had to have a
    pre-employment discussion with an ATOS person. When asked to descibe my
    last migraine I had to say I couldn't remember much about it. The ATOS
    person then asked why I'd answered yes so he clearly did not have a copy
    of the questions from the online questionnaire in front of him
    otherwise he would have realised that was the only option I had in order
    to answer honestly.
    The ATOS people I have spoken to do not
    appear to have a good level of knowledge and understanding of medical
    conditions. One even tried to override medical advice I'd received frorm
    my GP.
    Too many ATOS appointments are done over the phone. You
    can say anything over the phone but some illnesses and medical
    conditions require face to face discussions e.g. depression.
    What experiences have other people had that you are willing to share please?
     

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