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Are you having technical issues with the forums?

Discussion in 'Welcome lounge and forum help' started by TES_Rosaline, Jul 20, 2016.

  1. TES_Rosaline

    TES_Rosaline Administrator Staff Member

    Hello @SundaeTrifle,

    Thank you for flagging the issue. Do you mean the messages link via the user profile preview:

    upload_2019-5-31_13-17-59.png

    If so, please can you let me know and I will pass this on to the techies.

    If you are referring to the Community activity button that was at the bottom of the main user profile page, this feature was removed from members' profiles last year.
     
  2. SundaeTrifle

    SundaeTrifle Occasional commenter

    I think I must have been clicking on the community activity button? Nothing happens if I click on the messages text. It isn’t hypertext.
     
  3. Rott Weiler

    Rott Weiler Star commenter Forum guide

    Do you mean if you click on, eg, the '201' showing on your User Profile Preview nothing happens? When I put my mouse pointer over the number of messages on your profile it turns into a hyperlink and your posts appear. Something to with the settings on your PC/device?
     

    Attached Files:

    SundaeTrifle likes this.
  4. SundaeTrifle

    SundaeTrifle Occasional commenter

  5. peakster

    peakster Star commenter

    I've had to reset my password three times in the last few days - it's really annoying
     
  6. sparklepig2002

    sparklepig2002 Star commenter

    That's happened to me too.
     
  7. Nosheen_xo

    Nosheen_xo New commenter

    Hi, I'd like to know how to change my username please on TES.
     
  8. harsh-but-fair

    harsh-but-fair Star commenter

    You need to ask TES admin to change it for you; you cannot do it yourself. Email help@tes.com telling them your current username, what you want it changed to, and why (usually because the current one is your real name or could identify you).
     
  9. Rott Weiler

    Rott Weiler Star commenter Forum guide

  10. helenm201

    helenm201 New commenter

    Hello,

    I'm not sure if I have come to the right place.

    Another forum member has offered some dyslexia tests for sale in the special education forum. I have replied to her post, and tried to message her directly, but I don't think my messages are getting to her as she has listed the tests again. Do forum members get an email if there is a private message or a reply to a post? Is there a better way to contact her directly? Thanks for your help, Helen
     
  11. Rott Weiler

    Rott Weiler Star commenter Forum guide

    Your posts on the SEN thread are appearing, both this one yesterday and this one on January 30th, so if the member you replied to comes here to read the thread she will see them. I can't tell whether your PM reached her but if when you sent it (ie started a new Conversation) it sent OK (there were no error messages) and you got the message at top of the screen that says something 'Your Conversation has been successfully created' then I expect she has received that too. According to her online profile the person you are trying to contact has not (as I write this) logged in to TES since 10.56am yesterday.

    Members can choose to be sent an email every time someone either sends them a Conversation or posts on a thread they have posted on but as most of us get more than enough emails most people turn that off and only see any replies when the come here to look for them. You cannot email them directly yourself so all you can do is wait for the person to come here and see your messages.
     
    Last edited: Feb 10, 2020
  12. helenm201

    helenm201 New commenter

    Thank you for your reply. I will be patient!

    Helen
     
  13. coachfulmail

    coachfulmail New commenter

  14. coachfulmail

    coachfulmail New commenter

    Thank you in advance for your help!
     
  15. gorge441

    gorge441 New commenter

    Still not
     

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