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Discussion in 'Welcome lounge and forum help' started by TES_Rosaline, Jul 20, 2016.
Yes I am still having problems in that I can’t edit my posts! Thank you
Sorry to hear that you are having problems with the edit facility. I'll check your account to see if everything is working as it should.
What happens when you try to edit your posts?
There is no edit facility on some of my posts.
Thanks for your time.
Thank you @red_observer.
Just signed up today.
I have problem in posting:
1. Missing posting, luckily I press 'back' to get the content back and repost ok.
2. Missing comments.
3. Comments posted but missing part of it.
I am using Google Chrome Version 62.0.3202.62 (Official Build) (64-bit) on Mac
Sorry to hear that you are having problems posting on the forums. Are you still experiencing the same problems today?
In the meantime, I'll let the techies know so that they can investigate the issue.
What forum and thread were you trying to post on? Please can you include any screen grabs of error pages and error messages as well.
Please clear the cache in the first instance; use the logged in option; and only use one tab to use the forums, if possible.
Please bear with us while we try to resolve the issues. Thank you.
In this thread - you can see my message has been truncated half way - https://community.tes.com/threads/what-to-take-to-china.765935/page-2#post-12271885
In this thread (private tutor) you won't see a thing, but I had tried posted to it twice. https://community.tes.com/threads/how-to-make-living-as-a-private-tutor-in-small-town.763183/
Thank you for posting the links @Jingye.
And how do you deal with these issues? What can you do to fix them?
Sorry for the delay in responding to your post. Please can you let me know the details of your technical issue? Thank you.
hi - does anyone know how to find resources that you have 'saved for later' I can't !!
Thank you for your query.
Saved resources can be accessed from the ‘Downloads’ dashboard.
When you open the downloads dashboard, in the top navigation panel there are two tabs: ‘My resources’ and ‘Saved resources’
All the resources that you have saved but not bought will be under the ‘Saved resources’ tab.
I just want to ask why I have 13 downloaded resources but only 12 purchases... ?
Thanks in advance!
Please can you contact the Customer Services Team by emailing firstname.lastname@example.org? Thank you. My colleagues should be able to help you with your query.
Thank you TES_Rosaline
You're welcome @viola12.