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Discussion in 'Welcome lounge and forum help' started by TES_Rosaline, Jul 20, 2016.
Yes I am still having problems in that I can’t edit my posts! Thank you
Sorry to hear that you are having problems with the edit facility. I'll check your account to see if everything is working as it should.
What happens when you try to edit your posts?
There is no edit facility on some of my posts.
Thanks for your time.
Thank you @red_observer.
Just signed up today.
I have problem in posting:
1. Missing posting, luckily I press 'back' to get the content back and repost ok.
2. Missing comments.
3. Comments posted but missing part of it.
I am using Google Chrome Version 62.0.3202.62 (Official Build) (64-bit) on Mac
Sorry to hear that you are having problems posting on the forums. Are you still experiencing the same problems today?
In the meantime, I'll let the techies know so that they can investigate the issue.
What forum and thread were you trying to post on? Please can you include any screen grabs of error pages and error messages as well.
Please clear the cache in the first instance; use the logged in option; and only use one tab to use the forums, if possible.
Please bear with us while we try to resolve the issues. Thank you.
In this thread - you can see my message has been truncated half way - https://community.tes.com/threads/what-to-take-to-china.765935/page-2#post-12271885
In this thread (private tutor) you won't see a thing, but I had tried posted to it twice. https://community.tes.com/threads/how-to-make-living-as-a-private-tutor-in-small-town.763183/
Thank you for posting the links @Jingye.
And how do you deal with these issues? What can you do to fix them?
Sorry for the delay in responding to your post. Please can you let me know the details of your technical issue? Thank you.
hi - does anyone know how to find resources that you have 'saved for later' I can't !!
Thank you for your query.
Saved resources can be accessed from the ‘Downloads’ dashboard.
When you open the downloads dashboard, in the top navigation panel there are two tabs: ‘My resources’ and ‘Saved resources’
All the resources that you have saved but not bought will be under the ‘Saved resources’ tab.
I just want to ask why I have 13 downloaded resources but only 12 purchases... ?
Thanks in advance!
Please can you contact the Customer Services Team by emailing email@example.com? Thank you. My colleagues should be able to help you with your query.
Thank you TES_Rosaline
You're welcome @viola12.
Hi - regarding new users, the Guidelines state: 'All new users will be premoderated until five consecutive posts have been approved'.
Does anyone know if this has changed as I have posted quite a few times now (approx 530 times) and still have posts premoderated? Even this one?
Please can we keep this thread for technical issues on the forums.
To answer your question, the policy changed some time ago because of disruptive elements causing problems on the forums.
Please can you email Tes.Community@tesglobal.com regarding questions about moderation.
The moderation policy, which you agreed to when you registered on the site, states:
Please note: We reserve the right to remove content, lock threads, ban members or moderate user posts in our moderated forums at our discretion.
Threads or posts may be deleted and members may be banned at the sole discretion of TES moderation staff without notice.
We reserve the right to amend our moderation policy at any time without notice.
Please also remember that we will not enter into any debates regarding any sanction.
I used to be able to click on a poster’s name and see links to their other postings but I haven’t been able to do this for several months now.