I was talked into this by my sister. We had to wash our feet before going into the fishy bit and had a medical questionnaire thing to answer. Then we had 15 mins of nibbling. It was disconcerting! If you didn't look, it felt like bubbles rippling around your feet. If you looked, you could see that it was the fish and it made me v twitchy. A novel experience, but not one I would repeat I don't think. It was nice to take the weight off my feet and sit down in the middle of a busy shopping trip, and my feet did feel softer after. However, I am sure this is mostly down to the 20 min soak they had (they weren't busy and gave us extra time....I was tempted to refuse but the chap was sweet and was happy to sit and chat with us) along with the nice coconut cream that we had to rub into our feet afterwards.