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Discussion in 'Tes Authors' Group' started by Krazikas, May 13, 2020.
It also appears that the analytics section is not functioning now. Please can this be rectified.
@tesAuthorTeam any chance of getting this fixed? I have sent an email to authors @tes but they asked me to explain more about the problem. I have replied to the email to say that when you click on the analytics section there is nothing there! Also it is not possible on the author management page to sort resources in terms of sales, downloads, views etc in terms of most views, most sales, most downloads.
The analytics aren't working for me either. Also, the sales map has stopped showing the location of my sales.
We have checked with our engineers who have advised us that both the analytics and the map appear to be working correctly. For any individual cases please email our Customer Services team on firstname.lastname@example.org and they will do their best to assist you. Thanks
Thank you for getting back to me. I will do that.