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Analytics Scetion on Author Dashboard not Working

Discussion in 'Tes Authors' Group' started by daward72, May 19, 2020.

  1. daward72

    daward72 New commenter

    Numerous post before today have mentioned that the analytics section is not working correctly.
    The engineers have said it is or should be but it isn't for me and by the looks of it I'm not the only one.
    Can it be fixed please?
     
    Krazikas likes this.
  2. tesAuthorTeam

    tesAuthorTeam Administrator Staff Member TES Authors' forum host

    We have again checked with our engineers who have advised us that the analytics does appear to be working correctly. For any individual cases please email our Customer Services team on authors@tes.com and they will do their best to assist you. Thanks
     
  3. kghaye

    kghaye New commenter

    Have just checked my Analytics section and all working ok. Am on the Desktop TES site - not sure if that makes a difference?
     
  4. Krazikas

    Krazikas Occasional commenter

    Mine is still not working and I have already emailed authors@tes.
     
  5. Krazikas

    Krazikas Occasional commenter

    Are you able to see all your downloads, sales etc for one day, one week and so on?
     
  6. Krazikas

    Krazikas Occasional commenter

    This appears to be working OK now.
     

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