Keep a Day Book. I kept one from the moment i went into SLT, and it (or they - great piles of'em) have been invaluable. Buy yourself a hardback A4 notebook. Number the pages. Write in it brief details of every conversation where you promise, refuse, give advice etc - in your office, in the playground, in staffroom, on the phone. Put the date at the top of each entry, and draw a line under it when you have finished. Monday 6th September 2015 Met J Bloggs in corridor, he said problem with his form 8A, I suggested talking to HoY, and advised him to ensure he read all the filenotes about 2 students with problems. ____________________________________________________________________ Monday 6th September 2015 WP came to say that the budget for his dept was insufficient as needed new textbooks for yr 11. I said he had the possibility to vire monies from his stationery and ICT budget to textbooks if he so wished and I would ensure Bus Manager knew this. ___________________________________________________________________ Monday 6 th September 2015 Rec's phonecall from Mrs Brown mother of Jane Brown in 11A concerned about form tutor. I was sorry that she was distressed and told her that I would be asking HoY to investigate and she would respond by Thursday morning. __________________________________________________________________ Monday 6th September 2015 Meeting: HG, BD, NJ re: plans for Certificate Day. Decision: BD to draw up and circulate proposed outline for the day by Friday ___________________________________________________________________ You never know when it will be useful to have a note of what you promised, or didn't promise, what you advised, etc. Drawing a line under each entry and having your Day Book as a hardbook, with numbered pages, makes it good evidence in the future. I have actually made photocopies of pages in my daybook several years after leaving an employment, when an issue arise and i was asked to confirm what i had - or had not in these cases - promised parents. So the final piece of advice is: keep the day Books for 7 years! Best wishes ___________________________________________________ Meet Theo on line on the TES JobSeekers Forum, where she answers jobseeking and careers queries regularly each week.